Users Guide & Frequently Asked Questions
How do I edit or delete my ad?
§ All ads are edited by use of a link. A link was emailed to you when you first posted your ad.
I never received a verification email. Where is it?
§ Check to see if your email program or filter has automatically moved the email to a bulk or trash folder.
§ Re-post your ad and make sure you have entered your return email address correctly.
§ Your email provider may be experiencing delays and you may want to wait before re-posting your ad.
§ Add service@oooke.com to your email address book.
§ Try a different email provider.
How often can I post the same ad?
§ If you’d like your ad to go back to the top of the list, you should post a new ad.
§ You may post your ad once every 7 days.
§ Your ad will be reported and removed from the site if the same ad is posted in more than one category, or in multiple cities on the Site.
How can I post anonymously and still receive email replies?
When posting an ad, you have three choices in some categories:
§ Use your email address in the ad.
§ Anonymous email address. A link will appear in the ad called "contact post by email' ".
§ Do not include any email address to respond. You will need to provide contact info in the ad.
I want to respond to an ad but there's no contact info.
If there is no phone/fax number or email address in the ad text, that means the user who posted the ad requested to remain anonymous and be contacted exclusively by e-mail, via oooke.com. To the right of most ads, beneath the title of the ad, you'll usually see "contact post by email' .If you click either one of these links you'll be prompted to respond via email.
My ad was removed/deleted.
If you have already tried deleting your cache and refreshing your browser and you still don't see your ad, it's more than likely that your ad was removed by the community. Removals are automatically issued on a user request basis. All ads are monitored by the community. Users can report any ad that they feel violates the terms of use by clicking "report this ad". If enough people report the ad, it will be automatically removed from the site. If the ads reappear and continue to be reported by the community then the ad (or very similar ads) are sometimes automatically banned.
How are ads reported for violating the terms of use?
Ads are monitored by the community. If you feel an ad violates the terms of use, you can report it by clicking the "report this ad" link at the top of the post. If enough people report the ad, the ad will be removed from the site.
What kind of postings violate the terms of use?
For a detailed list, please refer to our Terms Of Use page. The most common violations of the terms of use are listed below:
§ Posting the same item or service in more than one category or more than once a week.
§ Posting advertising or solicitation in categories that is not appropriate.
§ Posting the same ad to multiple cities on the Site.
Someone posted an ad with my information!
Please email us immediately and ask to have the posting removed. Please include the posting title, category, and email address (if available). Please include in the subject line, "posting prank" and your phone number so we may contact you.
How can I protect my email address from spammers?
Use a blind (anonymous) email address option when you post your ad. It gives you the best possible anonymity and helps to prevent email harvesters, spammers and scammers from accessing your email address.
What do I do If I got scammed?
Here are some helpful tips that we collected from our good buddies at fraud.org:
• Know who you’re dealing with. If the seller or charity is unfamiliar, check with your state or local consumer protection agency and the Better Business Bureau. Some Web sites have feedback forums, which can provide useful information about other people’s experiences with particular sellers. Get the physical address and phone number in case there is a problem later.
• Look for information about how complaints are handled. It can be difficult to resolve complaints, especially if the seller or charity is located in another country. Look on the Web site for information about programs the company or organization participates in that require it to meet standards for reliability and help to handle disputes.
• Be aware that no complaints is no guarantee. Fraudulent operators open and close quickly, so the fact that no one has made a complaint yet doesn’t meant that the seller or charity is legitimate. You still need to look for other danger signs of fraud.
• Don’t believe promises of easy money. If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam.
• Understand the offer. A legitimate seller will give you all the details about the products or services, the total price, the delivery time, the refund and cancellation policies, and the terms of any warranty. For more information about shopping safely online, go to www.nclnet.org/shoppingonline.
• Resist pressure. Legitimate companies and charities will be happy to give you time to make a decision. It’s probably a scam if they demand that you act immediately or won’t take “Noµ for an answer.
• Think twice before entering contests operated by unfamiliar companies. Fraudulent marketers sometimes use contest entry forms to identify potential victims.
• Be cautious about unsolicited emails. They are often fraudulent. If you are familiar with the company or charity that sent you the email and you don’t want to receive further messages, send a reply asking to be removed from the email list. However, responding to unknown senders may simply verify that yours is a working email address and result in even more unwanted messages from strangers. The best approach may simply be to delete the email.
• Beware of imposters. Someone might send you an email pretending to be connected with a business or charity, or create a Web site that looks just like that of a well-known company or charitable organization. If you’re not sure that you’re dealing with the real thing, find another way to contact the legitimate business or charity and ask.
• Guard your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.
• Beware of “dangerous downloads.µ In downloading programs to see pictures, hear music, play games, etc., you could download a virus that wipes out your computer files or connects your modem to a foreign telephone number, resulting in expensive phone charges. Only download programs from Web sites you know and trust. Read all user agreements carefully.
• oooke.com encourages users to make all buy/sell/trade transactions in person and all purchases with cash.
oooke.com assumes no responsibility for the ads posted within it's public community. Please review a portion of the Terms of Use that you agreed to when using oooke.com: Terms Of Use